Losing your Away suitcase key or forgetting your combination can be incredibly frustrating. Luckily, Away suitcases are designed with user-friendliness in mind, and changing the lock, whether it's a TSA-approved combination lock or a key lock, is a manageable process. This guide will walk you through how to change your Away suitcase lock, regardless of the type.
Understanding Your Away Suitcase Lock
Before we begin, it's important to identify the type of lock on your Away suitcase. There are two main types:
- TSA-Approved Combination Lock: This is the most common type and allows TSA agents to inspect your luggage without damaging the lock. It uses a three- or four-digit combination.
- Key Lock: This type utilizes a physical key to secure your suitcase. Replacing the lock on this type usually involves replacing the entire locking mechanism.
The process for changing each type of lock differs slightly.
Changing Your Away TSA Combination Lock
If you have a TSA-approved combination lock, resetting it is relatively straightforward. Refer to the instructions printed on your lock or follow these steps:
Step-by-Step Guide to Resetting your Away TSA Lock
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Locate the Reset Button: On most Away TSA locks, a small, recessed button or switch is located near the combination dials. This is often hard to see, but look carefully – it might be slightly indented or have a small symbol next to it.
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Open the Lock: With the lock in its closed position, insert a pen or similar small, thin tool into the reset button hole. Push and hold this reset button (This is very important!).
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Set Your New Combination: While still holding the reset button, carefully turn the dials to your desired three-digit or four-digit combination. Make sure to choose a combination you'll easily remember.
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Release the Reset Button: After setting your new combination, slowly release the reset button.
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Test Your New Combination: Try to open your suitcase using the new combination you just set. If it doesn't open, repeat the steps, ensuring the reset button was held down while you set your new combination.
Changing Your Away Key Lock
Changing a key lock on an Away suitcase is more complex and often requires contacting Away directly or visiting a repair shop. Unlike a combination lock, this usually involves replacing the entire locking mechanism which is not easily done at home. You might need to:
Contacting Away Customer Support
- Visit their website: Look for their customer service or support section.
- Call their customer service line: This will provide you with direct access to their customer support team who can assist with lock replacement or repair.
- Provide the suitcase information: Be prepared to share your suitcase's serial number or any other identifying information.
Preventing Future Lock Issues
Regardless of the type of lock you have, here are some tips for preventing future lock issues:
- Write down your combination: Keep a record of your combination in a safe place, separate from your luggage.
- Regularly check your lock: Ensure your lock is functioning correctly and the combination is working.
- Be careful with your key: If you have a key lock, keep your key in a secure location to avoid loss or damage.
Conclusion
Changing your Away suitcase lock is a manageable process for a combination lock, but replacing a key lock usually requires professional help. By following the steps provided and taking preventative measures, you can keep your belongings safe and secure during your travels. Remember to always consult Away's official website for the most up-to-date information and instructions regarding your specific suitcase model.
