Are you looking to cancel your Amazon Music membership? Perhaps you've found a better music streaming service, or maybe you're just looking to cut back on monthly subscriptions. Whatever your reason, canceling your Amazon Music membership is a straightforward process. This guide will walk you through the steps, regardless of whether you're using the Amazon website or a mobile app.
Cancelling Amazon Music on Your Computer
This method is generally preferred for its clarity and ease of use.
Step 1: Access Your Amazon Account:
First, you need to log into your Amazon account. Go to the Amazon website (amazon.com) and sign in using your email address and password. Make sure you're logged into the account associated with your Amazon Music subscription.
Step 2: Navigate to Your Account Settings:
Once logged in, locate and click on "Accounts & Lists" usually found in the upper right-hand corner of the page. From the dropdown menu, select "Your Account."
Step 3: Find Your Amazon Music Subscription:
On your account page, scroll down until you find the "Digital Content and Devices" section. You should see your Amazon Music Unlimited or Amazon Music individual plan listed here. Click on "Manage Your Amazon Music Membership."
Step 4: Cancel Your Subscription:
You'll now be on a page detailing your Amazon Music subscription. Look for a button or link that says "Cancel Membership," "End Membership," or something similar. Click it.
Step 5: Confirm Your Cancellation:
Amazon will likely ask you to confirm your cancellation. They may also offer reasons for canceling or try to entice you to stay. Carefully review the information and confirm your decision to cancel.
Important Note: You will typically have access to Amazon Music until the end of your current billing cycle. Amazon will clearly state when your access will end.
Cancelling Amazon Music on Your Mobile App
Cancelling via the mobile app is similar, but the exact steps might vary slightly depending on your operating system (Android or iOS).
Step 1: Open the Amazon Music App:
Open the Amazon Music app on your smartphone or tablet. Ensure you're logged into the correct Amazon account.
Step 2: Access Your Account Settings:
The location of account settings varies by app version. Look for a menu icon (usually three lines), a profile picture, or a gear icon. Tap on it.
Step 3: Find Your Subscription Management:
Navigate to your account settings. Look for options related to "Manage Membership," "Subscription," or "Settings." The exact wording may differ slightly.
Step 4: Locate and Cancel Your Membership:
Once you've found the subscription management section, you should see your Amazon Music plan listed. Find the option to cancel and follow the on-screen prompts.
Step 5: Confirm Cancellation:
Similar to the web version, you'll need to confirm your cancellation request. Double-check the information before proceeding.
Troubleshooting Common Issues
- Unable to find the cancellation option: If you can't find the cancellation option, double-check that you are logged into the correct Amazon account. Contact Amazon customer support if you're still having trouble.
- Unexpected charges: If you've cancelled and are still being charged, review your Amazon account statement carefully. Contact Amazon customer support to dispute any unexpected charges.
By following these steps, you can successfully cancel your Amazon Music membership and avoid any further charges. Remember to save any downloaded music you want to keep before canceling your subscription, as access will cease after your billing cycle ends. Good luck!
